Some people need to save money, others time and many need both! TIERRA Pulse is a self-diagnosis system that guarantees that you will be saving both by experiencing zero downtime in your recording sessions by making sure each internal module is in perfect conditions.
What does zero downtime mean?
Zero downtime means that you will never have to stop your recording sessions because of equipment failure. TIERRA Pulse allows you to stay ahead of the game by detecting performance blips way before you can actually perceive them or they become a deadly threat to your device. Thanks to this, you’ll be replacing parts, if needed, before they actually become a problem. This eliminates the feared and unexpected hardware failures that jeopardise the recording, mixing and mastering sessions.
What does TIERRA Pulse check?
TIERRA Pulse tracks the following elements:
- Environmental conditions: Each time you turn your device on, TIERRA Pulse will make sure that the voltage, magnetism, pressure, temperature and humidity levels are in the correct range we’ve established for the device to run at its max.
- Processed signal: is the signal’s response frequency, phase response and harmonic distortion under the correct working ranges? If any of them are not, then the alarms are triggered so that we can fix it!
- Internal heat: no matter where or when your recording takes place, we guarantee that your device will always be working under the same temperature thresholds. We’ve incorporated an internal heat measuring feature that makes the device self-regulate its temperature.
How does it work?
Thanks to the modular design of our devices, every time you power your equipment, TIERRA Pulse checks each one of them, as well as the components, making sure that all the parameters are the optimum ones. You will be able to follow the process on your high-quality screen, which will show in real time the elements being checked. This innovative service based on the Internet of Things (IoT) uses Artificial Intelligence and Machine Learning of the Cloud infrastructures of Microsoft Azure.
Throughout the process, we receive all the information in real time. If there is any anomaly, an email and SMS are sent to the user, detailing the problem, case number and the repairing process that has been activated by our support service.
If everything is running smoothly (as expected!) then you have absolutely nothing to worry about and you just have to wait for your weekly report, which shows in detail all the parameters you’ve been working under and serves as a performance record of your equipment.
Your device always safe
Last, but definitely not least, TIERRA Pulse makes sure your device is always safe, even if you misplace it or it gets stolen. Thanks to our intelligent system, you can block your device remotely, find out the area in which it is in, the moment if gets WiFi connection, and send a message to the person who found it so that he can get back to you.
Until your device is back in your hands, you can suspend all type of activity and even format it remotely so that nobody can access your information… ever.
Want to find out more about our extended guarantee? Check out here our service.